Managing information has never been more important and information technology professionals are in demand. People interested in becoming IT specialists must possess strong problem-solving and analytical skills as well as excellent communication skills, as troubleshooting and helping others are vital aspects of the job. Additionally, since there is constant interaction with other computer personnel, customers, and employees on the job, IT specialists must be able to communicate effectively on paper, through email, and in person. They must also possess strong writing skills when preparing manuals for employees and customers.