The Quality Engineering Management Ontario Graduate Certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of goods and services. The focus of the program is the achievement of performance excellence in manufacturing and business processes through the use of modern quality improvement methods. On completion of the program, the graduate will be able to contribute to the role of creating value in an organization and will be able to apply modern quality techniques and procedures to solve problems and enhance the quality of goods and services, to eliminate waste and improve value to the end customer.